Due to the WhatsApp blackout that occurred throughout most of this Monday (4), Procon-SP decided to ask the service for explanations.

Second the organ of consumer protection, many people who depend on the application to work suffered losses, as the Facebook messenger was inoperative for more than seven hours in Brazil.

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The director of Procon-SP, Fernando Capez, points out that "internal failures do not exempt the service provider from liability", and adds that consumers who feel harmed should "wait for the information provided by WhatsApp to Procon".

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During this Tuesday (5), the service will receive notification from the agency that questions the reasons for the blackout, which also affected Facebook and Instagram.

For now, it remains to be seen whether Mark Zuckerberg's company will have to pay fines for moral and material damages, with amounts estimated at around R$ 11 million.

According to Facebook, that too lost millions in advertising with the interruption, the problem was internal, caused by an error during a configuration change, which ended up taking all its services down.

Source: Sheet

Zuckerberg lost $6 billion as services collapsed

Mark Zuckerberg, Facebook CEO
The lost money means the billionaire's wealth has dropped to $117 billion. Now Zuckerberg is the sixth richest person in the world, according to Forbes magazine. Image: Frederic Legrand – COMEO/Shutterstock

The CEO of Facebook had to face a complicated day this Monday (4). In addition to the downfall of several of the company's services, he still lost a considerable amount.

Over the course of the day, Zuckerberg saw investor confidence in his platforms weaken. As a result, Facebook shares fell 4,8%, taking billions out of the CEO's pocket. His fortune has shrunk by $5,9 billion (about R$32 billion in direct conversion).

Main Image Credits: Rahul Ramachandram/Shutterstock

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